Vendor / Artisan Agreement
YuktiCraft | YuktiScale Technologies LLP
Last Updated: 23 August 2026
1. Parties
This Agreement is between YuktiScale Technologies LLP, operating YuktiCraft, and the registered vendor/artisan (“Vendor”).
YuktiCraft
Operated by YuktiScale Technologies LLP
J-240, Sukant Nagar, Sector IV, Bidhannagar, Kolkata, West Bengal – 700107, India
Email: info@yukticraft.com
Phone: +91 8250335058
2. Appointment
The Vendor appoints YuktiCraft as an online marketplace through which the Vendor may offer eligible products. Listing inventory on YuktiCraft does not by itself transfer ownership of Vendor products to YuktiCraft.
3. Registration and KYC
Vendors must provide accurate registration/KYC information. YuktiCraft may request PAN, GSTIN, bank details, address proof, identity documents and business information.
4. GST and Tax Status
YuktiCraft may onboard GST-registered and non-GST vendors where legally permitted. Vendors are responsible for accurately declaring their tax status and complying with applicable tax obligations. YuktiCraft may collect, withhold, report or process amounts where required by law.
5. Product Ownership
The Vendor represents that it owns the products or has lawful authority to sell them. Products must not be counterfeit, stolen or unlawfully sourced.
6. Product Authenticity
Vendors are responsible for accurate descriptions and claims regarding materials, origin, handmade status, dimensions and other product characteristics.
7. Intellectual Property
Vendor grants YuktiCraft a non-exclusive licence to use submitted product images, descriptions, names, marks and other content for listings, marketing, advertising, catalogue management and customer service. Vendor warrants the content is non-infringing.
8. Marketplace Commission
Unless otherwise agreed, the standard marketplace commission is 15% of eligible product value. Category-specific rates may apply.
9. Payment Processing
Payment processing fees may be deducted based on actual or agreed costs. Payments may be processed through Razorpay and/or CCAvenue.
10. Shipping
Shipping may be passed through at actual/applicable cost, charged under an agreed schedule or included in promotional arrangements.
11. Warehouse Fulfilment
Where Vendor inventory is stored at a YuktiCraft warehouse, separate inbound, storage, pick-and-pack, return or special-handling fees may apply.
12. Warehouse Inventory
Warehouse inventory should be recorded by SKU, quantity, condition and inward date. Ownership and risk shall follow the specific commercial arrangement between YuktiCraft and Vendor.
13. Order Fulfilment
Vendor-fulfilled orders must meet the applicable processing timelines. Repeated failures may lead to listing or account suspension.
14. Quality and Packaging
Vendors must supply products matching listings, meet applicable quality requirements and package products suitably for transport.
15. Returns
Vendor products are subject to YuktiCraft’s customer return policy. Costs arising from wrong products, defects, material misrepresentation, missing components or Vendor fulfilment errors may be charged to the Vendor after investigation, subject to applicable law.
16. Handmade Variation
Reasonable handmade variations do not automatically constitute defects where properly disclosed.
17. Settlement
Vendor settlements are processed according to YuktiCraft’s settlement schedule after applicable deductions for commission, payment fees, shipping, refunds, returns, chargebacks, taxes, warehouse charges and other authorised amounts.
18. Prohibited Products
Vendors must not list products prohibited by law, YuktiCraft rules, payment-provider requirements or logistics restrictions.
19. Counterfeit/Infringing Products
YuktiCraft may remove listings or suspend accounts where there is a reasonable concern regarding counterfeit goods or intellectual-property infringement.
20. Customer Data
Vendors may use customer information received through YuktiCraft only for legitimate fulfilment and customer-service purposes and must not use it for unauthorised marketing.
21. Suspension
YuktiCraft may suspend vendors for fraud, repeated cancellations, poor fulfilment, counterfeit products, abuse, false information, IP infringement, tax/KYC issues or other material violations.
22. Termination
Either party may terminate the relationship subject to applicable notice terms. Outstanding orders, returns, refunds, payments, chargebacks, customer claims and inventory obligations survive termination where applicable.
23. Indemnification
Vendor shall indemnify YuktiCraft against claims arising from Vendor products, defects, false claims, IP infringement, unlawful conduct, tax violations or breach of this Agreement, to the extent permitted by law.
24. Governing Law
This Agreement is governed by Indian law. Subject to applicable law, disputes may be subject to competent courts in Kolkata, West Bengal.
25. Vendor Acceptance
By registering as a Vendor and accepting these terms electronically, the Vendor confirms that it has read and agreed to this Agreement.
Legal review note: This document is a business-ready draft and should be reviewed by qualified Indian legal/tax counsel before publication, particularly for consumer law, DPDP compliance, GST/TCS, invoicing, vendor tax status and marketplace responsibilities.
